Art. 1 – General Provisions
By browsing this area, the user accesses Urbaan Soles, available at: urbaansoles.com. Accessing the website and placing an order implies full acceptance of these General Terms and Conditions of Sale and the Privacy Policy provided herein.
These terms exclusively govern the sale of products made through the website, in accordance with the Consumer Code (Legislative Decree 206/2005, as amended by Legislative Decree 21/2014 and Legislative Decree 70/2003).
Users are invited to carefully read and save a copy of these terms before making a purchase. Urbaan Soles reserves the right to modify them at any time, without prior notice.
Art. 2 – Subject Matter
These terms govern the offer, management, and acceptance of orders placed on urbaansoles.com. They do not apply to any services or products offered by third parties that may be accessible via links or banners on the website.
In the case of purchases from third-party vendors, it is the user’s responsibility to independently verify their terms of sale.
Art. 3 – Conclusion of the Contract
To complete an order on urbaansoles.com, the user must fill out an electronic form by following the guided procedure on the website. The form includes:
- Product description and price
- Accepted payment methods
- Shipping options and costs
- Information about the right of withdrawal and returns
Before submitting the order, the user must declare that they have read and accepted the Terms of Sale and the Privacy Policy.
The contract is considered concluded when Urbaan Soles receives the correctly completed order. Payment is required at the end of the procedure, by clicking on “Place Order.”
Art. 4 – Registered Users
Users who register on the website agree to provide accurate, complete, and up-to-date information. After registration, they will receive a confirmation email.
In the event of incorrect data or payment disputes, Urbaan Soles reserves the right to suspend or cancel the account until the issue is resolved.
Users are responsible for safeguarding their login credentials and agree not to share them with third parties.
Art. 5 – Product Availability
Product availability is updated in real time but may vary quickly due to simultaneous access by multiple users. Even after order confirmation, products may become unavailable. In such cases, the user will be promptly informed and refunded for the missing item.
Art. 6 – Products Offered
Urbaan Soles offers for sale:
- Streetwear shoes
The full catalog is available on the official website: urbaansoles.com
Art. 7 – Prices and Payment Methods
Prices are listed in euros and include VAT. Shipping costs are excluded and shown before order confirmation.
In the case of obvious pricing errors, Urbaan Soles will contact the user to confirm the order at the correct price or to cancel it.
Accepted payment methods:
- Credit/Debit Card
- PayPal
Art. 8 – Shipping
Shipping is available throughout the national territory and many foreign countries. Delivery is made to the address provided by the user at the time of the order, generally within 30 days.
If delivery is not possible, the order will be sent to a warehouse and the user will receive instructions for a new delivery attempt.
If delivery cannot be made within 30 days of availability due to reasons not attributable to Urbaan Soles, the contract will be considered terminated.
Art. 9 – Transfer of Risk
The risks related to the goods pass to the user at the time of delivery. Ownership of the goods is transferred only after full payment, including any applicable shipping costs.
Art. 10 – Warranty and Conformity
The products sold on urbaansoles.com are replicas inspired by original models. They should not be considered official items.
There is no obligation for free replacement in the event of non-conformity, except as provided by applicable law.
Art. 11 – Data Processing
User data is processed in compliance with EU Regulation 2016/679 (GDPR). For more information, please consult the Privacy Policy.
Art. 12 – Severability Clause
If any clause of these terms is deemed invalid or ineffective, the validity of the remaining contractual provisions will not be affected.
Art. 13 – Contact Information
For any request, clarification, or support, you may contact UrbaanSoles customer service at:
📩 [email protected]